Set up DTEX Family on a Windows computer

Windows 11, 64-bitYou’ll need the computer’s administrator password

Do this on your child’s computer. Keep your phone handy: you’ll read the family code from it.

Steps

Get your family code
On your phone or computer, sign in to DTEX Family, open Computers and choose Add a computer. Keep the 6-digit code on screen. It works once, for a few minutes.
Open the download page on your child’s computer
In a web browser on your child’s computer, go to family.dtexsystem.com/download. It picks the right installer for that computer. Choose Download for Windows.
Run the installer
Open the file you downloaded and follow the steps. Windows asks for this computer’s administrator password, so use an administrator account, usually yours.
Type the family code
When the installer asks, type the 6 digits from your phone. If the code has run out, get a new one from Add a computer.
Choose who uses each account
Back on your phone or computer, the new computer appears under Computers. For each Windows account choose which child uses it, mark it as a parent’s own account (it is never recorded), or mark it as shared so your children pick their name when they sign in.
Your child sees the notice
The next time your child uses the computer, a short notice explains what DTEX Family does, and the shield appears by the clock.

That’s it. You’ll start seeing your child’s day in DTEX Family shortly.

If something goes wrong

The code doesn’t work. Each code works once, for a few minutes. Open Add a computer again for a new one.

Windows won’t install it. DTEX Family needs Windows 11, 64-bit and an administrator account.

Nothing shows up for my child. Check that their Windows account is assigned to them under Computers. Until you choose who uses an account, it isn’t recorded.